Why Customers Come Back How To Create Lasting Customer Loyalty --*English

Тема в разделе "Литература", создана пользователем mitter, 14 мар 2007.

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  1. mitter

    mitter

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    Why Customers Come Back How To Create Lasting Customer Loyalty:
    Many businesses display banners proclaiming "Build Customer Loyalty!" but offer no training or tools to accomplish this mission. It is the moral equivalent of an athletic coach cupping his hands around his mouth and yelling at his players, "Score more points!" Why Customers Come Back is not about slogans, banners, or promotions. It is about discovering and utilizing specific activities that will make your customers buy again and again and tell the world why everyone else should buy from you too! The practical advice in Why Customers Come Back is based on the real buying habits of real customers. The five principles to follow are not brain surgery. Business people, entrepreneurs, corporate leaders, and front-line employees can understand, embrace, and implement them right now.



    http://rapidshare.com/files/14655582/Why.Customers.Come.Back.How.To.Create.Lasting.Customer.Loyalty.rar
     
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